Clients
Integration with the Orders module gives you a convenient tool for managing your store. For example, you can control contact history and order status, as well as check points in a loyalty program. This module provides a solid foundation for your CRM system.
Module capabilities
- Safely collect customers’ personal information.
- Save a separate contact address.
- Control customer status: active, inactive, blocked.
- Assign customers to categories.
- View a customer’s contact history.
- View a list of orders placed by a customer.
- Help customers remember their passwords.
- Offer a loyalty program.
- Set scoring for a loyalty program.
- Receive notifications about new user registration.
- Sort a customer list.
- Export a customer database to a .csv file.
- Use built-in customer search.
Possible applications
- Build a CRM system to manage relationships with customers from within the administration panel.
- Award points which customers can redeem for prizes as part of your own loyalty program.
Implementation example: Sell24
The customer’s panel can be used to contact the company or modify personal information. It can also be used to inform about the number of points earned in a loyalty program. Customers can check their order status and, if necessary, lodge a complaint.