WEGO CMS - Content Management System and internet shop - more than a CMS

Clients

Integration with the Orders module gives you a convenient tool for managing your store. For example, you can control contact history and order status, as well as check points in a loyalty program. This module provides a solid foundation for your CRM system.

Module capabilities

  • Safely collect customers’ personal information.
  • Save a separate contact address.
  • Control customer status: active, inactive, blocked.
  • Assign customers to categories.
  • View a customer’s contact history.
  • View a list of orders placed by a customer.
  • Help customers remember their passwords.
  • Offer a loyalty program.
  • Set scoring for a loyalty program.
  • Receive notifications about new user registration.
  • Sort a customer list.
  • Export a customer database to a .csv file.
  • Use built-in customer search.

Possible applications

  • Build a CRM system to manage relationships with customers from within the administration panel.
  • Award points which customers can redeem for prizes as part of your own loyalty program.

Implementation example: Sell24

The customer’s panel can be used to contact the company or modify personal information. It can also be used to inform about the number of points earned in a loyalty program. Customers can check their order status and, if necessary, lodge a complaint.