Orders
The Orders module is a professional tool used to control the order fulfillment process. It helps you trace the course of order processing and keep your customers informed about current status. Sending automatic notifications about order status changes is a perfect solution enabling you to ensure customers that their orders are processed properly.
Analyze your customers and their shopping patterns to plan an effective sales strategy. Use integrate online payment support in your store and define discounts for selected products. Make your promotions meet your customers’ expectations!
Module capabilities
- Control order status: new, pending, confirmed, cancelled, completed.
- Administer the customer’s basket including manual modifications.
- Take advantage of an integrated RMA system to handle complaints and returns.
- Set discounts on orders placed.
- Implement online payment support: Platnosci.pl, Polcard, PayPal, Żagiel (online installments).
- Contact customers instantly.
- Use a powerful notification system.
- Browse order history for different periods.
- Analyze customer orders with dedicated tools.
- Save analysis results to .csv files.
- Use advanced order search.
Possible applications
- Handle complaints and returns from within CMS using the RMA component.
- Perform everyday maintenance tasks and manage your online store.
- Create sales strategies based on your analysis of customer orders.
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