WEGO CMS - Content Management System and internet shop - more than a CMS

Clients

Use the Customers module to manage your customer base effectively. The module collects information entered during registration and makes it possible to group users in various categories. For example, you can process orders separately for individual customers and companies.

Integration with the Orders module gives you a convenient tool for managing your store. For example, you can control contact history and order status, as well as check points in a loyalty program. This module provides a solid foundation for your CRM system.

Module capabilities

  • Safely collect customers’ personal information.
  • Save a separate contact address.
  • Control customer status: active, inactive, blocked.
  • Assign customers to categories.
  • View a customer’s contact history.
  • View a list of orders placed by a customer.
  • Help customers remember their passwords.
  • Offer a loyalty program.
  • Set scoring for a loyalty program.
  • Receive notifications about new user registration.
  • Sort a customer list.
  • Export a customer database to a .csv file.
  • Use built-in customer search.

Possible applications

  • Build a CRM system to manage relationships with customers from within the administration panel.
  • Award points which customers can redeem for prizes as part of your own loyalty program.

Implementation example: Sell24

The customer’s panel can be used to contact the company or modify personal information. It can also be used to inform about the number of points earned in a loyalty program. Customers can check their order status and, if necessary, lodge a complaint.